Friendly and Cheerful…. It has always been a pleasure doing business with your friendly and cheerful staff. Even with my claim falling between the Christmas and New Year’s holidays, you took care of it very quickly and efficiently. Thanks again!

-Henry Souders – Client since 1982

What To Do When You Have An Accident

  1. Protect your property from further damage.
  2. Promptly call the police if: someone is injured, damage is extensive, your vehicle has been stolen, or if you need their assistance
  3. Never admit liability or sign a statement unless authorized by the insurance company
  4. Note the following while at the scene:
    • Other vehicle involved: Make, Year, Type, Plate No & State, Driver, Address, Phone (both home & work), owner, describe damage, insurance company & policy number.
    • Witnesses/Occupants – Name, Address, Phone Number
    • Persons Injured – Name, Age, Address, Phone Number, Nature of Injury, Name of Hospital
    • Police Investigation – Police Depart, Officer’s Name, ID #, Incident#
    • Date, Time, and Place of Accident
    • Property Damage – Other than Vehicle (mailbox, fences, poles, buildings, etc), list owner’s name, address & phone number

Erie's After Hours Claim Service - (800) 367-3743
Infinity 24 hour Claim Service - (800) 334-1661
Progressive 24 hour Claim Service - (800) 925-2886

  Copyright Lake Insurance 2004